Harbinger

# Introduction

Harbinger is a messaging automation platform, with the ability to customize messages to cover different business scenarios.

Among the functionalities offered are:

  • Shipment scheduling: Configure the messages for some defined schedule or for a repeated schedule.
  • Contact management: Send personalized messages, using each contact's personal information.
  • Template management: You can save messages that you use frequently, to have them available for later sending.

Some of the use cases that can be covered with the platform are:

# Sales and Marketing

  • Commercial Campaigns.
  • Invitations to events.
  • Service renewal reminders.
  • CRM integration.

# Finance and Back Office

  • Claims of pending invoices.
  • Communication on service tickets.
  • HR notifications.
  • ERP & CRM integration.

# Services

  • Claims attention list.
  • Termination of services.

# Banking

  • Communication of transactions.
  • Reminder of maturities.

# Utilities

  • Cut-off notices.
  • Non-payment.
  • Excessive consumption.

Functionalities →